Splunk today launched a platform for ingesting data from sensors, industrial equipment and internet-of-things (IoT) platforms so that it can be analyzed alongside data collected from IT environments.
Announced at the company’s .conf23 conference, the Splunk Edge Hub extends the reach of the troubleshooting platform Splunk provides that increasingly involves various types of edge computing platforms.
Tom Casey, senior vice president for products and technology at Splunk, said Splunk Edge Hub is designed to be deployed in those edge computing environments and reduce the total amount of data that needs to be transferred back to an instance of the Spunk analytics platform running in a data center or in the cloud.
That approach makes it possible to remotely monitor everything from environmental conditions to identifying anomalies indicative of an outage that might be prevented. The overall goal is to unify visibility across IT and operational technology (OT) environments as these systems and applications become more integrated, said Casey.
It’s not clear how quickly that integration is occurring, given the historic cultural divide that has existed between IT and OT teams. But with the rise of digital business transformation initiatives, the data collected from edge computing platforms is increasingly being incorporated into a wide range of applications deployed at the edge, in local data centers and in the cloud.
In general, observability tools are being used to not only improve processes but identify and block suspicious activity. Of course, OT teams have been monitoring edge computing platforms for decades, but observability platforms make it feasible to interrogate logs, metrics and traces to hopefully discover issues before there is a disruption to services. The challenge, of course, is that not everyone on either the OT or IT team necessarily knows how to shape the queries required to discover the root cause of a potential issue. The Splunk approach essentially leverages the skillset of IT professionals that have mastered its platform to address that issue; something most OT professionals are not going to be able to do using their existing tools and platforms.
One way or another, DevOps teams will soon need to be able to remotely diagnose edge computing issues as the number of workloads deployed on these platforms expands. IT teams are not going to be able to travel to the physical location of every edge computing platform every time an issue arises. In many ways, the rise of edge computing will force a transition to observability tools that will enable IT teams to more proactively manage IT environments rather than responding after a metric that OT teams are monitoring has already exceeded its threshold.
In the event there is still an issue, observability platforms should also reduce mean-time-to-remediation (MTTR) as visibility into IT environments, including edge computing platforms, is improved.
It’s not likely that OT and IT teams will ever be completely unified, but as observability platforms continue to evolve, there will be much greater opportunities for collaboration.